Crescent’s impressive portfolio ranges from independent hotels to major brands. READ MORE
Crescent’s turnkey Project Management services cover everything you need. READ MORE
Let our hotel restaurant consultants optimize your culinary investment. READ MORE
Our hands-on approach has made us a top-ranked hospitality management company. READ MORE
From conferences to board meetings, Crescent know meeting planning. READ MORE
Learn more about Crescent’s unique corporate culture and career opportunities. READ MORE
Founder, President & Chief Executive Officer
With over 30 years of hotel and resort operating experience, Michael is Founder, President & CEO of Crescent Hotels & Resorts, a nationally recognized, top-5 operator of hotels and resorts. Crescent currently operates over 100 hotels and resorts in the U.S. and Canada. Crescent is one of the few elite management companies approved to operate luxury and upper upscale hotels under the brands of Marriott, Hilton, Starwood, Hyatt and IHG. Crescent also operates a collection of legendary independent hotels and resorts. Crescent's clients include premier hotel REITs, private equity firms and major developers.
Prior to Crescent, Michael served as Senior Vice President of Operations for Destination Hotels & Resorts, an operator of luxury independent hotels and resorts, which included signature assets including Hotel del Coronado, Eden Roc Resort and Royal Palms Resort & Spa. Prior to Destination, Michael served as Chief Operating Officer for Sunstone Hotel & Resorts and Senior Vice President of Operations for MeriStar Hotels and Resorts (present day Interstate Hotels).
Early in his career, Michael served as an award winning General Manager for premier hotels with Hilton, Sheraton and Westin brand affiliations. Michael currently serves on the Owners Advisory Boards of Marriott, Hilton and Starwood. Michael previously served on the Board of Directors of several publicly traded hotel companies, and currently serves on the Board of the Juvenile Diabetes Research Foundation (JDRF). www.chrco.com
Partner & Chairman
As Chairman of Crescent Hotels & Resorts, Mr. Roskind serves on the Board of Directors and Investment Committee for Crescent Hotels & Resorts and is engaged in Crescent’s Acquisition/ Investment Strategy, Fund Management and Investor Relations. He is also Chairman of the Lexington Realty Trust, a real estate investment trust (REIT), and acts as Managing Director of The LCP Group, L.P., a private real estate advisory firm which is a partner and investor in Crescent Hotels & Resorts operating company and assets. The LCP Group, with partners, has owned hotel properties such as the Canyon Ranch in Lenox, MA, the King Edward in Toronto, and Hyatt Regency Hotels in Phoenix, Savannah and Washington, DC. The LCP Group continues as the co-general partner of the partnership which owns the Lowes Ventana Canyon Resort in Tucson.
Mr. Roskind received his B.S. from the University of Pennsylvania and is a Harlan Fiske Stone Graduate of the Columbia Law School. He is also the founder of the Babies Heart Fund, which supports the pediatric cardiology unit at New York Presbyterian Hospital.
Partner & Executive Vice President
As Partner & Executive Vice President, Tony is the driving force behind Crescent Hotels & Resort’s growth in Canada. In addition to venturing jointly with Crescent in Canada, Tony is President and CEO of Global Edge Investments (GEI), a hospitality and lifestyle-based investment company he founded in 1998. Global Edge has a range of investments in the hospitality industry, ranging from restaurants and hotels to online hospitality sites. His continued success in the hospitality business stems from a long-held passion for customer satisfaction and drive to provide the best service.
Tony has launched 45 restaurants throughout Canada and in 2003, opened the successful Hotel Le Germain Toronto, in which he partnered with Groupe Germain. Quebec City-based Boutique Hoteliers recently voted as one of the 50 best-managed Canadian companies for the seventh year in a row. GEI in partnership with Freed Developments opened the phenomenally successful Thompson Toronto Hotel. Global Edge has also taken an active role in the launch of Wahanda.com, a spa & wellness resource guide, booking engine and online community based in London, England. Tony attended the College of William & Mary in Williamsburg, Virginia, and is the 2012 recipient of the Ontario Hostelry Institute Gold Award for Hotelier of the Year.
Chief Financial Officer
Mr. Rob Smith has over 25 years of experience in the hotel business working for two of the largest independent management companies, Interstate Hotels and Resorts and Carnival Hotels and Resorts before joining Team Crescent in 2015.
As Chief Financial Officer, Mr. Smith has oversight of all corporate and property financial operations.
Mr. Smith has extensive on-property experience, as he has held the position of Director of Finance at 8 different properties over his career.
Prior to joining Crescent Hotels and Resorts, Mr. Smith held several different financial positions with Interstate Hotels and Resorts, ultimately being promoted to Executive Vice President of Global Finance with oversight of more than 400 hotels worldwide, as well as numerous corporate and international entities.
Smith has a Finance degree from Florida State University.
Chief Operating Officer
Mike Metcalf possesses over 25 years of hotel investment, underwriting, asset management and operations experience ranging from resort, luxury, upper upscale, convention, golf and condominium hotels. As Chief Operating Office of Crescent Hotels & Resorts, he is engaged with Crescent’s capital partner relations, hotel investment strategy, asset management oversight and securing management contracts. Mike has been instrumental in Crescent’s success for many years, having served previously as Executive Vice President, Executive Vice President of Operations, Senior Vice President of Operations, Vice President of Operations, and Vice President of Business Development for Crescent Hotels & Resorts.
Mike began his career with ITT Sheraton in various operational positions including General Manager at numerous ITT Sheraton managed hotels. Mike served as General Manager at the prestigious PGA National Resort & Spa in Palm Beach, Sheraton LAX, and was General Manager in Orlando at both Hotel Royal Plaza and Delta Orlando Resort. Mike also served as Vice President for NR Advisors, an independent consulting firm providing asset management and interim General Manager services. Prior to Crescent, Mike served as Vice President of Operations for Providence Hospitality Partners.
Executive Vice President of Operations
As Executive Vice President of Operations, Evan Studer works directly with regional teams over a portfolio of hotels and with ownership representatives for those designated hotels. Mr. Studer brings an extensive and successful amount of experience in the hotel/hospitality industry to Crescent Hotels & Resorts. Prior to joining Crescent, Mr. Studer held the Executive Vice President of Operations position at Invitation Homes, the largest owner/operator of single-family residential leased homes throughout 14 major US markets. Prior to that Evan held the position of Executive VP of Operations at Remington Hotels for 3 years and Executive Vice President Operations at Sunstone Hotels Management company (which became a wholly owned subsidiary of Interstate Hotels & Resorts) for 15 years including 6 years of direct COO responsibilities and assisted operationally with a successful IPO rollout. Evan also had a successful tenure with Vista Host Hotels and Winegardner & Hammons. Mr. Studer has extensive experience in day to day operations and overseeing the opening of numerous hotels as a general manager, regional director and SVP of Sales & Marketing, and he also served on many hotel industry committees including Marriott’s Rooms Advisory Board and VP of Tourism for Pensacola, FL to name a few. Evan also became a certified trainer of the Integrity Selling system and a graduate assistant of the well-known Dale Carnegie program. Mr. Studer holds a BS Degree in Mathematics and Business Administration from Eastern Kentucky University.
Executive Vice President, Sales and Marketing
Dawn Gallagher is an accomplished Sales and Marketing Executive with extensive experience in multiple markets, as well as in both branded and independent hotels. As Executive Vice President of Sales & Marketing, Dawn oversees all Crescent Sales, Marketing, Public Relations, Revenue and Digital Strategies. Prior to joining Crescent Hotels and Resorts, Dawn served as the Senior Vice President of Sales & Marketing at Interstate Hotels where she was responsible for all Sales, Marketing and Revenue for all independent hotels in NYC, Interstate owned assets, as well as other priority projects. Dawn is a key asset to Crescent Hotels and Resorts as she provides knowledge of successful hotel openings, brand transitions and the ability to drive market share.
As General Counsel for Crescent Hotels & Resorts, Caroline is responsible for supporting Crescent's corporate strategy related to all legal concerns, contracts, risk management, business development due diligence, investments and dispositions. Caroline also supports the Crescent hotel portfolio and clients in matters relating to general legal issues, licenses, permits, franchise agreements, human resources laws and property-specific vendor contracts.
Before joining Crescent, Caroline worked with various law firms in Virginia and Wisconsin, and most recently held a judicial clerkship position at the District I, Milwaukee Court of Appeals. Caroline received her Bachelors of Business Administration in International Business from James Madison University in Harrisonburg, VA., and received her Juris Doctorate from Marquette University Law School in Milwaukee, WI. Caroline is also involved in pro bono work, and while in Milwaukee was involved in the Pro Bono Family Law Clinic.
Senior Vice President of Human Resources
Laura Warner is Senior Vice President of Human Resources at Crescent Hotels & Resorts in Fairfax, Virginia. With over 15 years of diverse management experience in the hospitality industry, Laura is directly responsible for all aspects of the Human Resource discipline within the Crescent portfolio. Highly skilled and proficient in all facets of Human Resources, Laura is a dynamic leader dedicated to developing positive associate relations and exceeding organizational goals.
Laura's involvement in the industry began with front office, food and beverage, and various different operational roles at Marriott International before establishing her career in Human Resources with Starwood Hotels.
Senior Vice President Revenue Management
Senior Vice President of Revenue and Digital Strategy
Maricarmen brings over 15 years of extensive hotel experience as Senior Vice President of Revenue & Digital Strategy for Crescent Hotels & Resorts. She is responsible for the strategic implementation and measurement of initiatives for maximum revenue profitability through segmentation, inventory pricing and channel distribution. In addition, Maricarmen oversees the eCommerce department, where she incorporates her vast analytical and technical experience to optimally integrate sophisticated applications and programs for revenue enhancement, along with overseeing each property’s revenue management practices.
Prior to joining Crescent Hotels & Resorts, Maricarmen was the Corporate Director of Revenue Management with Kessler Collection, and served as Regional Director of Revenue Management at Interstate Hotels & Resorts where she led the revenue management process for brands including Starwood, Marriott, Hilton, Intercontinental Hotel Group and Independent hotels. Maricarmen holds a Bachelor of Science in Hospitality Management from the University of Central Florida and graduated with honors from The University of Puerto Rico with an Associate's Degree in Hospitality Management. She is the co-author of the Interstate Hotels & Resorts Director of Revenue Management School, an active member of HSMAI (Hospitality Sales and Marketing Association International), and bilingual in English and Spanish.
Senior Vice President of Sales - Lifestyle Hotels
Sheryl has over 20 years of experience in hotels sales, operations and marketing. Sheryl is responsible for leading an energized sales organization dedicated to achieving top & bottom line revenue by implementing strategic initiatives focused on delivering results for her portfolio of Crescent properties.
Sheryl’s hospitality career began with Hyatt Hotels & Resorts working in all operating departments and learning the hospitality business from the ground up. With progressive promotions mastering the sales discipline Sheryl lead award winning teams in Louisville, KY; Greenwich, CT; New York, NY; and Jersey City, NJ. To diversify her Brand experience Sheryl joined W Hotels of New York as Complex Director of Sales & Marketing with oversight of 6 lifestyle Hotels that were the pillars of the W Brand. This successful role lead her to the Area Director of Business Travel with the Starwood Hotels of New York focusing on the 11 owned and managed assets in NYC. To broaden Sheryl’s background she spent two years working with independent chains as Regional Director of Sales & Marketing in NYC at Morgan’s Hotel Group (Mondrian SoHo, Hudson, Royalton, Morgans) and Amsterdam Hospitality Group (Hotel Empire) as Vice President of Sales. She has an extensive background developing Branding, creating highly customized guest experiences and repositioning Hotels within dynamic market places.
Sheryl attended the University of Kentucky and studied communications.
Three top executive chefs and two senior culinary executive members from Crescent Hotels & Resorts have been selected to host an exclusive dinner at the renowned James Beard House.
The Element by Westin Huntsville is now open on the top floors of the hotel complex of the AAA Four Diamond Westin Huntsville.
The Duke Hotel Newport Beach, formerly the Fairmont Newport Beach joins the Newport Beach market as an upscale, lifestyle hotel.
The newly-built high-rise hotel is just steps from the Broadway theater district, shops and restaurants and the Empire State Building.
The newly unveiled Sheraton Bay Point Resort announces Shane Miller as its new Executive Chef and Director of Food & Beverage.
Sheraton Bay Point Resort recently finished a $30 million renovation and is poised to offer a new level of accommodations and amenities to guests.