Mike Dorough, Vice President, Hotel Operations

Mike is responsible for the day-to-day operations of a designated portfolio of hotels though out of the country. Mike has over 25 years of progressively responsible experience in hotel operations and multi-faceted resort management. His initial assignment with Crescent was as General Manager of the Holiday Inn, West Chester, Pennsylvania where he distinguished himself, and was rapidly promoted into multi-property operational responsibility. Before joining Crescent, Mike served as Corporate Director of Operations and Sales for McIntosh Inns, Inc. where he was responsible for sales and electronic marketing as well as hotel operations. He took the lead in implementing and maintaining brand standards, establishing a central reservation system, and achieving financial and service goals. Prior to that, he operated the 353 room Willow Valley Resort in Lancaster, Pa. for numerous years and achieved several distinctions in operational performance and superior recognition with his award winning restaurant. Mike also managed the upscale golf resort, White Bluff Resort in Whitney Texas.

Mike´s strengths cover the spectrum of professional hotel management. He is acutely aware of the balance between superior guest service, employee satisfaction, aggressive sales and marketing systems, and disciplined operational and financial practices. He is an effective leader and motivator. Mike served on the board of the Pennsylvania Tourism & Lodging Association, and as President of the Greater Lancaster Hotel/Motel Association. Mike earned a Bachelors and Masters degree from Baylor University, as well as, his CHA from the American Hotel & Lodging Association.