Jeanne Shutt, Vice President, Sales

With an array of experience in hotel sales, revenue management, operations and marketing, Jeanne is responsible for guiding hotel sales operations, implementing strategic initiatives, sales training, development and recruitment, brand revenue maximization in her portfolio of Crescent properties.

 

Jeanne’s hotel career experience spans more than twenty years.  She most recently developed and served as president of Hospitality SOS, Inc. a company which provided sales and revenue, electronic marketing and re-brand management consulting to the hotel industry. For six years, she served as Director of Sales for TravelCLICK growing her regional territory portfolio from 20 to over 200 hotels with over $1.1 million in revenue.  Her hotel career began with Four Seasons hotels in food and beverage management, and twelve years were spent with Guest Quarters and Doubletree hotels as Director of Sales and Marketing.

 

Her educational background includes a BS degree from the Hilton College at the University of Houston and the current pursuit of master’s studies in Tourism Planning at CU of Pennsylvania.  Jeanne has been on faculty at Delaware County Community College and has lectured at Drexel, Penn State, and Delaware Valley College.  She completed the S. H. Darrow Leadership program, the Professional Convention Management (PCMA) certification course and is a certified instructor in the Professional Selling Skills Program (PSS). Jeanne is a member of the Board of Directors of Radnor’s A Better Chance and Pennsylvania Tourism and Lodging Association.